PAYMENT AND DELIVERY
What forms of payment can be used to make a purchase?
We have the following payment methods, credit or debit card, we accept the following cards: Visa, MasterCard and American Express.
What is the process of home delivery?
We will send you an email confirmation of delivery (when your order is going to leave the warehouse) and another with a tracking number (with a link to the website of the courier company), If the courier company does not locate you at home, you will leave your contact to make a second delivery.
*EXCLUDED COUNTRIES: Afghanistan, Angola, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Chad, Comoros, Congo, Democratic Rep. Congo, Democratic Rep. Pop. Korea, Cote d’Ivoire, Cuba, Djibouti, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Guinea, Equatorial Guinea, Guinea-Bissau, Iraq, Iran, Reunion Islands, Kazakhstan, Kenya, Kyrgyzstan, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritius, Mauritania, Mayotte, Mozambique, Nabimia, Nigeria, Niger, Pakistan, Central African Republic, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Syria, Somalia, Rep. Of Somaliland, Swaziland, South Africa, Sudan, South Sudan, Tanzania, Tajikistan, Togo, Turkmenistan, Uganda, Yemen, Zambia, Zimbabwe.
*IMPORTANT FOR NON EU (EUROPEAN UNION) ORDERS: We cannot guarantee that you will not be charged any customs taxes or duties. Any customs or import duties are charged on ce the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
You can request a return or an exchange for any product within 14 days from the delivery date. For EU (European Union) customers returns we offer free return shipping, for the rest of the world orders, we accept returns, but customers must take care of fix cost of 38€. Returns for defective or erroneous items are always free.
The items purchased on thelabeledition.com can be exchanged for another size or color provided they are in perfect condition and we have stock. If you want to change an item you have to request a refund and make a new purchase online.