LEGAL

ONLINE TERMS & CONDITIONS

 Legal Information

The present Online Terms & Conditions (“WHS TERMS”) shall apply to all all purchases made through www.thelabeledition.com (the “WEBSITE”), owned and operated by THE LABEL EDITION S.L. (“THE BRAND”) and anyone who may place an order in this website (“the PURCHASER”).

By placing an order, the PURCHASER accepts and agrees to be bound by these Terms.

1. ELIGIBILITY

To purchase on our Website, the PURCHASER must be over 18 years old and have the legal capacity to enter into contracts. By placing an order, the PURCHASER confirms they meet these requirements.

2. PRODUCT INFORMATION & AVAILABILITY

THE BRAND strives to ensure that all product descriptions, images, and prices on the Website are accurate. If an error is detected, it will be corrected and the PURCHASER will be informed before the order is processed.

All items displayed on the Website are subject to availability. If a product is out of stock after an order is placed, THE BRAND will notify the PURCHASER and offer an alternative or refund.

3. PRICES & PAYMENT

All prices are shown in Euros (€) and include applicable direct taxes, such as Spanish VAT (see Section 11). Shipping costs, if applicable, will be calculated at checkout and shown before completing the purchase.

We accept major credit and debit cards: Visa, Mastercard, American Express, PayPal, and other locally adapted payment methods. Accepted methods are listed and updated on the checkout page. All payments are processed through a secure SSL-encrypted platform.

4. ORDER CONFIRMATION

Once the PURCHASER’s payment has been verified, they will receive an order confirmation by email. This confirmation marks the formal acceptance of the order and the conclusion of the purchase contract.

The PURCHASER will also receive a shipping confirmation when the order is ready for dispatch.

5. SHIPPING & DELIVERY

We deliver worldwide using trusted courier services. Estimated delivery times are:

• Spain: 2–4 business days

• Europe: 3–6 business days

• Rest of the world: 5–10 business days

The PURCHASER will receive a tracking link via email once the order has been dispatched. Delivery times may vary depending on destination and external circumstances.

If the PURCHASER is unavailable at the time of delivery, the courier will leave a notice or attempt to rearrange delivery. If the package is not claimed within 15 days, it will be returned to THE BRAND. Shipping and return costs will not be refunded.

6. RETURNS & EXCHANGES

The PURCHASER has 10 calendar days from the date of delivery to request a return. Returned items must be unused, in perfect condition, and returned in their original packaging with all tags attached.

To request a return, contact us at: info@thelabeledition.com. Once approved, the PURCHASER must ship the item back at their own expense.

Once the returned item is received and approved, THE BRAND will issue a full refund (excluding shipping and return costs) within 7–10 days.

7. DEFECTIVE OR INCORRECT PRODUCTS

If the PURCHASER receives a faulty or incorrect item, they must notify THE BRAND within 72 hours of delivery and include clear photos of the issue.

After verification, THE BRAND will either replace the item or issue a refund. In such cases, THE BRAND will cover all shipping and return costs.

8. INTELLECTUAL PROPERTY

All content on the Website—including images, designs, logos, and texts—is the exclusive property of THE BRAND and may not be used or reproduced without prior written consent.

9. PERSONAL DATA & PRIVACY

The PURCHASER’s personal data will be processed in accordance with our Privacy Policy. We use secure systems to protect personal information and do not store any payment details.

10. TAXES & DUTIES

All prices shown on the Website include applicable direct taxes, such as Spanish VAT, where required by law.

For orders delivered outside the European Union (EU), the price does not include customs duties, import taxes, or any local charges in the destination country. These charges are not collected by THE BRAND and must be paid by the PURCHASER to the local carrier or customs office.

We recommend checking with your local customs authority before placing an international order. If duties are refused and the package is returned, shipping and return costs will not be refunded.

11. GOVERNING LAW & FORCE MAJEURE

These Terms are governed by the laws of Spain. Any disputes will be subject to the exclusive jurisdiction of the courts of Barcelona.

Last updated: April 2025. Latest applicable terms will be updated at thelabeledition.com/Wholesale.

For questions or account setup, please contact: info@thelabeledition.com